I don’t want to live any longer in this world of “the customer is always right.” This is a world that shows the aggressive, the bull-headed, the cruel that they have full license to behave like beasts to get what they want. Half the time, they’re even rewarded for it; “here, ma’am, so sorry for the trouble, please accept this gift card–no charge.”
I want to live in a world that punishes these childish adults as you punish a toddler throwing a tantrum. No candy for you, Jimmy; you’re going home to bed if you can’t mind yourself in public.
Throw a hissy fit because your cashier isn’t moving as fast as you’d like? Find yourself gently escorted from the store until you can show some basic compassion and patience.
Hurl a pen across the table at your signing agent? You’ve just forfeited your right to refinance your mortgage this week. Try again when your temper is managed.
Scream obscenities at the Taco Bell rep because you know it’ll earn you a free soft shell? Here’s your money back; please feel free to play again when you’ve realized fast food is not worth more than the price of human dignity.
I am so sick of accepting–and, in truth, rewarding–these callous behavior patterns in customer service industries. The fact is, the customer is not always right. The customer is often just testing to see what he can get away with. Stop pandering to spoiled children, and show your employees they have more value than their red polo, or how much abuse they can withstand in a 40-hour week.
We are here to provide a service and to make a living.
We are not your punching bags.
seems like the right time of year to bring this back around
The phrase “the customer is always right” doesn’t even mean what people take it to mean. It refers to a broad economic sense, meaning that whatever the customers demand as a whole is right. Retailers must follow the likes and interests of their customer base. But it’s been distorted over the years and people think it gives them a license to cuss out a 17 year old just trying to save money for college.
Frank Oz is wonderful and very lovely on his Twitter, I’m glad he listened to how other people felt and was able to understand why this was important for a lot of people.
A good example of “not everyone who messes up is being malicious and are willing to learn, so don’t write them off right away.”
i just got home and saw a message from a mutual i’ve never talked to, about a birthday gift. DONT CLICK ON THE LINK.i haven’t so i don’t know what it does, but i’ve heard it logs you out and sends you to a fake tumblr to take your information. it’s a hack. and it fucks up your computer/laptop/phone/device.
this is what the message looks like, and if you click the link, it sends it to every single one of your mutuals (or possibly ALL THE PEOPLE THAT FOLLOW YOU)
WHOEVER IS MAKING THESE VIRUSES, ARE MAKING NEW ONES THAT SEEM MORE REALISTIC. THEY ARENT USING CAPITALIZATION ANYMORE SO IT LOOKS MORE “REAL” BUT I SWEAR TO YOU ITS FALSE
PLEASE REBLOG THIS TO WARN YOUR FOLLOWERS, TO SAFE SAFE BECAUSE MORE ARE BEING MADE.
I fuckibg got this one too
( please don’t click this be safe guys)
Mmmfnfbbndbdnbudjbdhob sorry for spam
I got this a day or two ago. The people sending them aren’t aware of it, so if you get one, let them know, so they can try and fix it.
!!!!! Here it is
I got one. didn’t click because it seemed fishy af. Be careful guys
Just to let everyone know, I got this message today:
These spam bots are really trying hard to spread this virus around. Let people know you got this message so they can be safe and change their password and run an anti-virus.
Be safe!
SIGNAL BOOST THIS!
Hey guys Ik this isn’t Arcana related but please be aware of this. I don’t want my followers to be put at risk.
Welcome to Chaos 